I stopped at the Daytona Beach store because I had a little shimmy in the front end of my truck. The tech.
took it out for a ride and said maybe the two front wheels need balancing. So I agreed to that and went in to wright up a work order. Then the Cashier said there was a $20 charge for the diagnoses. He never said anything about that before test riding it.
then he said it would be $25 to balance the two front tires for a total of $45 out the door, so I said disgustingly ok. Then when he charges me he said he forgot about the taxes, so the total bill was $47.91.. I was furious but paid it and left and decided never to go back there again. Then when I got home and checked the bill it was nothing like he quoted me.
He charged me $19.99 for a susp.
evaluation. He charged me $ 7.50 for a tire rotation and $4.50each for four wheel balancing, he only did the front two.
I have bought tires there before and never had any trouble, but I can tell you I will never be back there again. (And neither will any of my friends.)
Product or Service Mentioned: Pep Boys Tire Rotation.
Reason of review: Problems with payment.