Ocala, Florida
Not resolved
1 comment

Kissimmee FLORIDA absolutely the worst experience ever. I had a whining noise checked out and they replaced my driving belts and a tension adjuster and charged me 400 dollars and claimed no more whining. My car still whined and I had to go to a local Nissan dealership for the proper repairs. What a joke of a place. Never again I will spend more for the pros not the uneducated so called mechanics at Pepboys and the fact that they lied right to my face and said it was fixed really enrages me that so many people get taken by this company.

Monetary Loss: $400.

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Anonymous
#262713

I'm sorry to hear about your bad customer service experience. Did you try going back to Pep Boys for a refund since they did not correct the problem?

You may also consider filing a complaint with the better business bureau.

I posted your complaint on my Twitter and FB Page to make others aware of the bad service provided by this establishment.

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