Philadelphia, Pennsylvania
Not resolved
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This is about the Pep Boys in Andorra, PA. Not only did they try to charge me $407.55 for the ($150.00) radiator and $158.10 to install it, they also tried to say I needed a $14.99 Thermostat & $120.90 to install it.

I did not need the thermostat, then (this is the best) they said I needed 2 hoses at $17.48 each and $81.00 to install 2 hoses. When I came back to retrieve the car (with a guy this time) he agreed with me about the real price of the radiator and the price to install the hoses.

I was a regular customer there, oil changes, brakes, tires & exhaust pipe, so when I threatened to flip out in the store, he gave me my keys and didn't even charge me the $40.00 they normally do. I am telling everyone I know and anyone who will listen, DO NOT TAKE YOUR CAR TO PEP BOYS!!!

Product or Service Mentioned: Pep Boys Installation.

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