I walked into my local Pep Boys for a simple oil change, $29.95 for a complete oil change, that not bad. A drive to the city on a Saturday and 33 miles later, my engine starts to "choke", a few seconds after, the car shuts off!!
I park the car, open the hood and guess what? The oil cap was sitting on the engine! What a rookie move, my engine was finished. By the time I get in contact with the manager, which was around 6:50 pm that evening, he advised my to call one of their tow trucks and have it dropped off @ the nearest Pep Boys, which is 7 miles from the local auto shop where I had it looked at. I called and was told that the estimated time of arrival was 1 hour and 30 minutes or more and Pep Boys closes @ 8pm.
Now I had to leave the car in the local shop which ran me about $110 dollars for storage fees for just 2 days!! I called them again, 2 days later and had the car towed to the Pep Boys in the Bronx. The tow was free of charge and so far I am waiting for this issue to be resolved and hopefully get my car fix in a timely matter.
I trusted the Pep Boys to change my oil and look what it got me!!
I am now waiting for the claim to be process, I will keep you posted
Product or Service Mentioned: Pep Boys Oil Change.