I got an oil change on my 2000 BMW 3 series 5 days ago. I have driven about 45 miles since, as I was turning a corner, I heard a high pitched squeeling sound, I figured it must have been another car seeing as how I had just gotten everything "Checked out" under the hood according to Pep Boys standards.
I proceeded up the block when I see smoke starting to pour out form under the hood. Next thing you know, coolant is everywhere and my car looks like a Hollywood prop. They tell me to have the car towed in so they can check it out. THey quote me at $1,300 for the repairs.
When I get there the following day, my hood is wide open on the lot with parts hanging out all over the engine.
Hindsight being 20/20 I think that they had me tow it back there so they could cover their butts and any evidence of mistake.
I'm going to report them to the corporate office and have them rebuild my engine for free.
Product or Service Mentioned: Pep Boys Oil Change.