Arriving at the Bayshore, N.Y Pep Boys on Sunday at 8:30. I figured I would wait in the parking lot till the specified 9:00a.m. opening.
There were 15 cars in the parking lot and two people waiting at the door. I left the parking lot a 9:20. The store was still not open so I took my business elsewhere.
This is not the first time and it does seem to be more on a Sunday than other days. The employees will tell you they don't have something in stock rather than look...but it you go back the next day miraculously the part is there.
Something needs to be done with today's lazy workers who do not care about customer service in the least bit.
With the economy the way it is today I say lose the loser's there is always someone else in need of a job especially today.
Product or Service Mentioned: Pep Boys Customer Care.