Do Not take your car to Pep Boys Piscataway
0 Stars!!!!I had $1500 worth of maintenance done on my Integra.
3000 miles later, my car started overheating ridiculously, and then would not start. Turns out the "technician" installed my timing belt with the wrong timing and almost blew my engine. Needless to say, I was not taking my car back there. Of course, their argument is I should have brought it back to them so they could see what they did wrong.
3 days prior to the overheating my rear tire was coming off my car. When I took it back to them (I also had new tires put on by them) they told me "Someone must be trying to steal your rims." They will not take any responsibility for the fact that their technicians have no clue as to what they are doing. When I spoke to the District Manager, Dave Motyka, I asked for the contact of the Regional Manager. He explained to me that I would have to call the 1-800 customer service line for that information.
When I called the service line, they explained to me that they did not have that information and I would need to speak with someone at the store location to get the contact of the Regional Manager. I explained to them that I had already done that, and that the District Manager was the one that told me I had to call the service line for that information. When I called the store location, more employees told me that they do not have that information there. Basically they are giving me the run-around so that I cannot contact any of their superiors.
Don't waste your time and money here!You will bring your car in for routine maintenance and walk out with a list of issues!