Sometime last week I went to Pep Boys and ordered some LED white lights. They told me they would be in by the next day.
I got a call the next day saying that the store where they ordered them from didn't have them, so they were going to order them from the warehouse, which is fine. Never did I get a call from them.
I called them this morning (Sunday)a week later, and turns out that those lights have been in the back, no one called me to confirm that they were there! When a part is ordered and has arrived the store, who ever is in charge needs to call the customer to say that the part has arrived and is ready to be picked up.