I had the displeasure of meeting with one your employees this morning. I had to drop off some packages at the post office next to your shop and wanted to use the restroom as I am on diuretics and 68 years old. I understand that you can not allow indigents to use your facility but I have a Lexus, Corvette and Lincoln that could potentially use there service .He was very rude, aggressive and condescending and stated for “customers only” embarrassing me in front of several customers. I grew up in Fullerton and for 40 years exclusively purchased all my pats from your shop on Harbor Blvd as I was an still a car enthusiast. Lastly, I had my oil changed on my Lexus at your facility and when I returned home it was a quart low. I plan on contacting all your top executives to air my complaint about Richard Lesue and my treatment
Gerald C. Stafford
Product or Service Mentioned: Pep Boys Oil Change.
Monetary Loss: $1.