Just want to say stay on top of these guys. Printed off oil change coupon. $29.91 for high mlg svc. Was told 6 qts instead of 5. Ok, no problem. Even if I have to pay for the extra qt. Time to pay..... $61.03! What?!! Extra qt of oil is $30??...Read more
I went to pepboys and had a repairs done. And as i looked today parts were missing so i went witg my paperwork and the tech called me a lie about parts missing off my lexus.. i spent 408.26 to fix my car and got the worst kind of customer service ever.. they called the...Read more
Robinson PA, Arrived at 9am for a scheduled state inspection A hour and a half later was told I would be good as soon as they installed new tires and a front end allignment, they said the truck passed inspection but this needed done !!! Never told me just contacted...Read more
Pep Boys Car Repair Review
by Rbennison #995552
Just spent over 1.500 at pepboys harligen, put my car in for not starting. They did everthing to it except fix starter, put a battery in I didn't need, put in relay switch I didn't need. Charged me 626.00 and car still didn't start. So they tap the starter got it started for me and took my money. And sent me on my way. I will never go back to Pep boys again.
Pep Boys Shipping Service Review
by anonymous #987336
Pep Boys in Santa Fe is absolutely terrible. Took 4 days to get a simple part. First the genius ordered the wrong part they never called to tell me any status. Do not go there.
Pep Boys Oil Change Review
by anonymous #983310
I had a 1pm appointment to get my oil changed and i arrived a little early. They told me they would get my car in at 1 said fine my car was not done until almost 2pm.
Pep Boys Car Part Replacement Review
by anonymous #982397
Spend over $750 to replace 4 tires, took all day, more than 6 hours, call and tell me 2 of the stuns( screws for the tire nut) broke, cost another $100, BTW my car only 2 years old, then my hand brake not working, have to go back next day, I will not go there again. NOT SATISFIED AT ALL
Had to call three or four times to get the order correct (4 hours of my time!) they kept changing their mind making mistakes finally issued a gift card but you never came waited picking up parts for the gift card messed up my schedule with my mechanic only half the...Read more
As someone who travels frequently, I have traditionally found Pep Boys to be a helpful resource when it comes to emergency maintenance on the road. This past week, I went to the Pep Boys in my hometown of Bloomington, IN, and, unfortunately, it has been a disaster. On...Read more
Don't buy tires here or any other PepBoys in the World. Purchased new tires and was forced to buy into the road hazard insurance to get the sale price. A little over A year and A half and less then 20,000 miles A tire just blew out on the freeway. Went to PepBoys to...Read more
WONDERFUL CUSTOMER SERVICE My husband and I have been to this Pep Boys several times and have nothing but wonderful customer service every time. We bought our tires, had our breaks done and bought a battery that we took back a year later because we couldn't get it to...Read more
Went to Pep Boys at 701 Rt 440 Jersey City to change my front break pads. First visit seemed ok, they told me that the rotors needed to be machined for optimal break pad contact. I went back next week for 30k waranty maintenance thats when fishy stuff happened....Read more
Got new tires put on and their alignment machine was broken. Told me they would call me as soon as it was fixed. Three weeks later, I still had not received a call telling me to come back, that the machine was fixed. I dropped in and the alignment machine was fixed....Read more
I carried in 4 brand new tires on rims to be dismounted and mounted on the rims on my car. I was charged $96-$98 for this and the wait was longer than estimated. I paid and made it less than 100 yards and my right front tire was completely flat. I was now on the other...Read more