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The store at 2984 Apalachee Parkway refused to honor the $20 off a synethic oil change coupon today. The coupon was valid and current on the Pepboys website. They had just honored it two days before. But today the new manager stated there's a $15 shop fee to use a...
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Witmer26
Witmer26

Yes. The coupon (a different instance as in a new coupon but of the same offer) had been accepted two days before and wasn't set to expire.

Anonymous
Anonymous

Did you happen to read the fine print? A lot of these coupons hope people won't read it as many say "at participating locations only"

1.0
#1071997
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I bought an item on line for my truck in November 2016. Because of the weather I did not take the part to my mechanic until March 2017. The item was the wrong size. I went to a local pep boys and was given first a run around and then issue a fed ex from to return the...
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#1071539
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While doing a simple oil change, they failed to secure the radiator cap. While my daughter drove on the interstate the cap blew off and the engine seized up. They gave me the run around for a week then denied any responsibility. They lied to me, misled me, and ignored...
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Anonymous
Anonymous

Why as the radiator cap removed for an oil change ?Your accusations border on libel without more proof.

#1068855
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Pep Boys - Car in worse condition.

Pep Boys
#1063017
I took my car for a fluid diagnostic check, checking for fluid leak. There was a leak coming out of the water pump. I paid over 1,000 for the part and labor. The next morning all the antifreeze from reservoir was gone.
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Pep Boys - Bad work

Pep Boys
#1046861
1.8
Very poor service spent 2000 dlrs. A lot of wasted time. I'm totally frustrated
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Pep Boys - I haven't received my rebate, which was mailed on 3/20/2017

Pep Boys
#1042615
3.2
I was supposed to get a rebate for having my breaks done & have'nt received it. My service was done 2/04/2017.
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Pep Boys Car Repair Review

Pep Boys
#1017064
2.0
A zoo in the service department. Went there Sunday at 3 pm, no one capable of fixing a tire with a screw inside. The *** said the tire is no good. A 2 months, 3500 mile tire. I got it fixed at Leo's Tire. If you put all the service department workers head togethe, you wouldn't be able to get half a functioning brain
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On April 15th of this year 2017, I took my 2002 trailblazer to Pep Boys because the Abs light came on and needed for them to do a diagnostic on what could have caused it! They literally broke the computer on the truck and kept my truck for a whole week and charged me...
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#1067319
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With 1500 complaints here and only three resolve issues I think it's obvious that pepboys is not interested in working the benefits of customer. Had to take a trailer tire 10 miles to Pep Boys when I had a blowout on the floor interstate yesterday. The pepboy employee...
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1.0
#1067171
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pepboysripoff.com Please read and share this story of how Pep Boys takes advantage of people. Moms, Dads, Grandparents, old, young, sons, daughters. WARNING DO NOT USE THIS CORRUPT COMPANY!! If you are reading this, there is a reason you are here, and I am sure you...
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ransom
ransom

So what happened?

Anonymous
Anonymous

Same experience. They are terrible people.

#1057570
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I have done business with Pep Boys in the past. Bought a battery last year, and the first one they were going to install was cracked and leaking. I refused it! They then brought one out from the back, not the one I ordered, but needed one and had it installed. Today I...
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#1057351
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From my personal experience I recommend you spend a little more money and take your car somewhere safe. Please DO NOT take your car to the Redlands Pep Boys! They will damage your car, and their horrendous customer service will not help you resolve it. Avoid them at...
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#1052671
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5/23/17 my radiator hose blew on my 2000 Xterra(original owner-NEVER a problem, 132,500mi). AAA towed me. $317 for 2 new hoses and fluids installed. Oops! $980 because also now needed a new radiator. Went home, called 5/24/17(today) told it was done and "we pressure...
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#1051754
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My car broke down near a pep boys. I had it towed there and figure, that I would let them work on it. When I was told that my car the needed $3000.00 worth of work. I went into shock. Mechanic there offered to take the car off my hands for $1,000.00 dollars. SMH. The...
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I didn't like
  • Highly irritaded
#1047865
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