Pep Boys - Charge us for service and parts not needed!!!
My husband and I were told that our car needed a water pump and was quoted $530.00.Before the quote, we were charged $38.00 just to have the car inspected to see what the issue was.
We called our auto mechanic and had the car towed by Triple AAA. Our auto mechanic called us and told us that we didn't need a new water pump.
What the car needed was a tensioner pulley which is a lot less cheaper and the water pump is still in good condition.We will never take our car back there again.
More Review Details
- Product or service
- Water Pump For A 2001 Cadillac
- Review category
- Service Centers and Repairs