Checked online for the battery I needed and went to local Pepboys to perchase and install. Watched from a dirty waiting room with holes in ceiling and watched service tech.
do nothing for an hour, not knowing he was the one who was going to install the battery. He brought the van in and took out the battery and went into store, 20 minutes later I went in to see what he was doing. I found him talking to three other workers and when he saw me he went in the back for the battery which then took him 10 minutes to find. Watched him put in the battery and shut the hood.
Another 10 minutes before he drove it around front. Waited 15 minutes before they called me up to pay. I went outside to find the battery cover which I had on my old battery was not on and the felt pads they charged me was not on the terminals. Went back in and asked why cover was trashed and he came back and said it didn't fit the new battery, ok, how about the pads I was charged for?
He said their on there.
Took him out to look under the hood and said he must have forgotten to put them on, and he would have him put them on. I said just give me them and I would put them on..He spent 5 minutes looking for them and I thanked him and left feeling like I would explode
Monetary Loss: $135.