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34 comments

Just like some of the other people on here, I too fell for the buy 3 tires get one free Pep Boys scam.I opted for the more expensive tires because ultimately they would cost the same as the lower-end tires, after the rebate.

I submitted for the rebate and I received a card a few weeks later stating "Installation Package must include Road Hazard Warranty". Nobody at the store disclosed this to me. I called the number on the post card. Spoke to both a rep and the supervisor.

Both were useless and told me to take it up with the store.

I'm thinking I'll file a complaint with the Better Business Bureau and the Attorney General.This is deceptive advertising and it deserves a class action suit.

Review about: Pep Boys Rebate.

Monetary Loss: $100.

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Anonymous
#1351787

I did some research this week on Pep Boys "deal" on the buy 3 tires get one free.When purchased online, the tires cost $116 each.

When purchased at Pep boys the tires cost $153 each. The price for 4 tires online = $464. The price for 3 Tires at Pep Boys = $459. Pep Boys upcharges roughly $111 for their 4th "Free" tire.

My "FREE" tire will actually cost $111 at Pep Boys....Laughable...

TOTAL RIP OFF!!

Anonymous
#1063621

The exact same thing happened to me. Once I looked at the receipt I saw I was charged $28 per tire for their "road side warranty". I took this up with the manager indicating I didn't ask for this and he replied it was required to redeem the 4th free tire.

Anonymous
#1035244

Nothing is for free

Anonymous
Stockbridge, Georgia, United States #928715

Me too 174.00 and I kept one tire and they still charged me the disposal fee.they called today for a customer survey and when I told him I was very displeased and why they hung up

Anonymous
#833054

That's sucks. Too bad for them.

Anonymous
Detroit, Michigan, United States #760769

Yeah yeah yeah.Read the form.

I know you think someone else should do that for you.

Maybe you should hire a lawyer to read for you.All tire rebates at pep boys are very specific.

Anonymous
Hampton, Virginia, United States #759264

Brought tires from Pep Boys and after reading the comments I feel lucky. I received the pep boy rebate along with the falkin tire rebate for a total of $189.00. I was thinking about going back to Pep Boys for tires for my infiniti, but reading the comments i'm beginning to have second thoughts.

Anonymous
#747725

thanks for the caution notes. going elsewhere now.

Anonymous
#509467

Got good tyres and got rebate.Trouble is, it is a PepBoys Visa card and only good for 3 months.

Can I buy another tyre and take it back for cash? I would bet NOT! We will think of something, regardless.

But we will not trust them again.Matter of fact, just who can we trust these days???

Anonymous
#498564

This buy 3 get one FREE is a scam.I did everything they told me to do at the store and my rebate was declined because I did not buy the $70.00 road hazard warranty, which the store rep told me I did not have to do.

I will never darken their doors again.They are just bait and switch people, a real rip off.

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