I took my car to Pep Boys for a oil change, its a older 1986 Buick Park Ave.. Now my car is a mess on the inside, and I am a heavy smoker, well when I took the car in the ashtray was overflowing with cigartte butts, I should have emptied it, but didn't.
When the car eas pulled done I paid the bill and went out to my car and the ashtray was hanging by the lighter wire, I went back in and asked what was this all about and the manager told me the mechanic was doing me a favor and dumped it for me but could not get it back in. I had to special order a new ashtray assemble from GM at a cost of 112.00.
I got it and put it in myself and took the bill back to the manager and he refused to pay it, he told me that when you bring a car in for service it should be clean. I am writing the corporate office, I will keep u posted.
Product or Service Mentioned: Pep Boys Oil Change.