Had car hauled in tues eve. They called me wed 7:30AM I went to store @ 1:30 to get car.
They had not even rec"d the parts from World Ford. After my 2 calls and their calls to world ford. The mgr finally sent someone to get parts. Arrived back @ 3:30.
I finally got out around 5:30. by then very pissed. overcharged on labor I know the mechanic did not take over 2 hours to finish the repairs.
I watched the guy from beginning to end of replacement. Very poor mgt and control over ee's I planned to make bank deposit before closing but could not because of continuous delays.