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So 6 months ago I came into PepBoys in Bedford TX on Harwood Rd and said I need new break pads and new tires on all my wheels. After a couple of Weeks I called in and reported squeaking, they said that's normal they need to be broken in so I gave it some time, the noise never stopped so I came back in, as it turns out they never did the front pads which led to further damage of the break system (caliper fried). They had me wait 6 hours the first time, and now I've been waiting 3 hours to find out they are charging me $300 to fix the damage caused by them not doing the job requested in the first place.

Monetary Loss: $300.

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