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Exchange, Refund and Cancellation Policy
Reliability
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2 comments

i have bought probably 100 batteries at pep boys over the years none of these wretched pro start batteries last more than 2 years, and the warranties they offer nobody employed at pep boys can tell you how they are pro rated i have waited a week for store managers, employees, customer service to get back to me and figure how much the warranty value is on these batteries. i have a multitude of customers who now hate me as i cannot answer their questions after they have tried to get battery warranty assistance save yourself time and money and buy them anywhere but Pep Boys A company of this size cannot in good conscience sell people this inferior garbage and then give them the run around whether you are a business or individual!!!!!!!!!!!!!!!!!

Product or Service Mentioned: Car Battery.

Reason of review: Warranty issue.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

I didn't like: Rotten quality and poor customer service.

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Anonymous
#1673648

Same experience, I do not recommend shopping at Pep Boys. They claimed no longer stock Prostart, and warranty is no longer valid?

Anonymous
#1665397

cannot find a printed warranty for any prostart batteries.

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