Customer service
Service Scheduling
Turnaround Time
Value for money

I went into the store on auburn and Madison and the associates are rude and act like they don't wanna be there even on the phone when you try to make an apt they sound as if they are sleeping go in for my oil change and use the bathroom and there is *** on the floor so I let the associate know that the bathrooms need some attention and she says if you want a clean bathroom then why don't you leave a dollar I am also a lyft driver and they are supposed to have lyft discount and they tell me if I wanna a lyft discount then I need to go to another store this is after a making an apt I had to wait two days for because they had no appointments this is the store I normally go to but I will find a new location.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service cleanliness of facilities.

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