Winter Park, Florida
Not resolved
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My daughter took my car into Pep boys for a simple brake job, a bill which totaled to roughly $800, I spoke with personnel over the phone and told them that she did not have the money to fix the car he lowered the price to $450, which told me that the repairs were not that much to begin with, she still did not have the money to fix the car which I told him over the phone I did not give them authorization to fix the car and yet they repaired the car leaving me with the bill that I did not authorize, Pep Boys are *** of the earth and clearly should not be in business.

Monetary Loss: $450.

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