Had an appointment at 2:00 pm and was told if i got there a little early it may be possible to get tires put on early if they get done with last appointment. I got there at 1.05 pm.
They never took my car in the bay until after 3.00. They keep stopping to put batterys in cars.I also noticed that when a guy would get done with a car they would not help the man doing the work on my car.This is normal except because they were over 1 hr late taking my car in you would think they would have helped him get my car done. They pulled my car out of the bay at 4:15. I had road hazard added to the tires and they never even gave me any info on how to use it .
Oh by the way you have to get that added if you want the special they have going.
It's buy 3 tires and get the 4th free. Don't go there if you are in a hurry!
Reason of review: Poor customer service.
Pep Boys Pros: Price.
Pep Boys Cons: Poor service provided.