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Last oil change, their mechanics forgot to cap my engine and spilled the oil all over. I have to have the engine cleaned and cost me $50 out of pocket.

Give them another chance since they are close to my house but blew it up again. I was initially told to pick up the car after 1 1/2 hours, I came back 3 hours later and the car was not even touch. This people are so incompetent, most of them don't know anything, mechanics maybe apprentice.

If you plan to have your car service in this place, then prepare yourself to be pissed. they will not care for you or your car as long as they get what they were paid thats what matters to them.

Product or Service Mentioned: Pep Boys Oil Change.

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Anonymous
Wilmington, Delaware, United States #664326

They are not only amateur employees, they are also incompetent.at times like this and money is hard to come by, they have the audacity to claim they know what they are doing.

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