Pep Boys - Almost died
Had my front brake hoses replaced on their recommendations. 2nd day driving my truck the brakes failed coming to a very busy intersection.
The brake peddle went to the floor. I pushed down on the emergency brake and drove it off the road into a stop sign. After inspection, the new brake hose was rubbing on the front universal joint at the front wheel causing it to wear through the hose. Went back to pep boys on ridge pike in lower provinces where the work was 1st done and left it there for them to fix.
I was told it was a manufactured defect in the hose. BS. The newer hose was installed correctly but again was told bad part.
Then I was advised I damaged my rear brake cables when I saved my life. You'd think they would offer to replace them
Location: 2647 Ridge Pike, Norristown, PA 19403, USA
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