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I having been using PepBoys to repair my cars for years they always fix my cars right ! But this time they did a " Botched up job " they damage my Engine in my Cadillac Deville ! V8 279 4.6 with aluminum heads ! I took my car to them because my car ran Hot ! I turn my...
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I didn't like
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#1026332
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It is time i add to the complaints list. I was an employee for Pepboys for 2 years. I left the company in July. Since then they shut down the only way past employees could get their W2 tax forms. I called 5 times and was told it was sent, it wasnt i have lived in the...
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#1024846
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Well, this is the firat time o have been very disappointed in the awrvice of pepboys in austell road. I will never fo there foe anything. My son who is an adult woth disability. They claimes they brought him a papee of what neesed to be done. He told them he only...
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Pep Boys Car Repair Review

#1017064
2.0
A zoo in the service department. Went there Sunday at 3 pm, no one capable of fixing a tire with a screw inside. The *** said the tire is no good. A 2 months, 3500 mile tire. I got it fixed at Leo's Tire. If you put all the service department workers head togethe, you wouldn't be able to get half a functioning brain
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Pep Boys Manager Review

#1008258
1.0
Store manager named Michael Davis said he didn't speak landscapers language! Before he walked away from me!
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Pep Boys Vehicle Inspection Review

#1000892
1.0
Be aware that even if you make an appointment for inspection you have to waitbat the door for place to open with 4 other persons to assure a spot. PS 3 other people had an 8 oclock appt. So now i will be late for work. I understand they dont make much money on inspection but why bother with appointment? I made appt. 1 month in advance... just annoying
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Pep Boys Car Repair Review

#997961
5.0
I was away and my wife's tire sensor was lit up. She called me and I told her Nicole who use to be with Sts had moved to pep boys in Elmont store number 180. Though it was late and close to closing she fixed the leak in a timely and respectful way. We will definetky return to pep boys do to the consideration and work done with.Nicole's help
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Took car in to have belt noise looked at. Manager calls me with over $800 estimate to fix. When I go to get my car take it to another auto shop, manager says belt seized up when they were looking at it and it would cost me $400 to get it drivable again. After telling...
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#1015840
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Couple of years ago brought my 1996 Ford Ranger to Pep Boys to repair windshield wipers that were not working. $356. later, Pep Boys said they were repaired and I left for home. Tried the wipers and they still did not operate. Took the truck back to Pep Boys and...
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Albuquerque NM San Mateo Pep Boys Location - http://bit.ly/2lVarYy
Detailed PDF's and info can be found here: http://bit.ly/2lVarYy I always get oil changes at the Subaru dealer in Albuquerque. It is nice because they notice other things, if they are coming up or might become a mechanical problem. I trust them. A few weeks ago, while...
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I took my 2005 Nissan Xterra into the Mesa St Pep Boys when the clutch started acting up. It took them 4 days to put the new one in. It acted up right away once I got it back. Called them, they said "Oh, it's just the clutch settling, don't worry about the noise." The...
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1.0
#1013811
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Just left pepboys I went for an oil change paid 125$ I asked to explain what they did they said well we replaced this and that I told them no one asked me if it could be done then they asked the person who did it then he said he didn't do it so why were they charging...
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#1013495
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The Manager at Pepboys in Robinson Twp was extremely rude and unprofessional when he refused to exchange a $15 unit of auto Touch-Up paint that, contained no paint!! He accused me of being dishonest and ordered me out of the store. On Sunday Feb 12 at about noon I...
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Contact Pep Boys

Headquarters Address:
Chief Financial Officer, Pep Boys
3111 West Allegheny Avenue
Philadelphia, PA 19132
Phone:
(800) 737-2697
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Top Rated Products Manufactured by Pep Boys

Pep Boys - Poor Service ISSUE NOT RESOLVED Feb 16, 2017 Location: 26030 I-45, Spring Texas Regional Manager:Nick Burger 713-805-8659 I have traditionally found Pep Boys to be a helpful resource when it comes to maintenance. This past 5 weeks ending February 15, 2017 I...
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