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My wife brought our 2001 GMC Jimmy to PepBoys on Nacogdoches road in San Antonio with the request to find out what was wrong with it. It was running okay when you first start it, and then began to run rough after it got warm. We wanted to get it running again knowing...
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Anonymous
Anonymous

2001 Jimmy should have been totalled for $5900 in repairs. Actual value might be $1500 after fixed and you spent $5900

Anonymous
Anonymous

So next time call mechanic in La first, with original engine gone how do you know both engine and converter were both bad

Horrible experience at a Pep Boys Fairless Hills, PA. When I checked in at the service desk, I told the technician my car battery went dead twice in the past week, the second time being after it was charged overnight. He took notes, and asked if there was anything...
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Anonymous
Anonymous

At pep boys they don't care about customers. They only care about there daily sales numbers. Does not matter how it comes.

1.0
I didn't like
  • Liars
  • Irresponsible
#1029076
Reply to reviews
My car broke down near a pep boys. I had it towed there and figure, that I would let them work on it. When I was told that my car the needed $3000.00 worth of work. I went into shock. Mechanic there offered to take the car off my hands for $1,000.00 dollars. SMH. The...
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I didn't like
  • Highly irritaded
#1047865
Reply to reviews

Pep Boys Rebate Review

Pep Boys
#1042615
3.2
I was supposed to get a rebate for having my breaks done & have'nt received it. My service was done 2/04/2017.
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Short Review for May 13, 2017, Pc_bad_quality

Pep Boys
#1046861
1.8
Very poor service spent 2000 dlrs. A lot of wasted time. I'm totally frustrated
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Pep Boys Car Repair Review

Pep Boys
#1017064
2.0
A zoo in the service department. Went there Sunday at 3 pm, no one capable of fixing a tire with a screw inside. The *** said the tire is no good. A 2 months, 3500 mile tire. I got it fixed at Leo's Tire. If you put all the service department workers head togethe, you wouldn't be able to get half a functioning brain
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Albuquerque NM San Mateo Pep Boys Location - http://bit.ly/2lVarYy
Detailed PDF's and info can be found here: http://bit.ly/2lVarYy I always get oil changes at the Subaru dealer in Albuquerque. It is nice because they notice other things, if they are coming up or might become a mechanical problem. I trust them. A few weeks ago, while...
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254 dollars work never done,returned it STILL never done.I did it myself.It was my ex wifes car who knows nothing about a car,after complaining i looked to see what happened.When she returned it they said oversight ?????????? they would repair it,i checked NOTHING...
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Anonymous
Smitty

In my experience, anything having to do with any of my ex-wives doesn't turn out well.Sorry you had trouble with the vendor. They may well be lousy but I think in my superstit...

1.0
I didn't like
  • Service ripoff
#1028368
Reply to reviews
took my car to pep boys automotive and could not get any information about my car all I got was the run around from carlos the person over automotive and all the store assitaints never have I taken my car some place and got this kind of service I will never use pep...
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Anonymous
Anonymous

Every time I see these people who can't even spell it makes me wonder if they understand what happened.

1.0
I didn't like
  • So disappointed with this company
  • Customer service
  • Terriable customer service
#1039495
Reply to reviews
Went in for a oil change with coupon. Had 8a.m. appt. Said it would be no more than 15 to 20 minutes....almost 3 hours later I go to see why so long. They apologized and said they couldn't find the reset button for the oil change light. Didn't charge me but I'll never...
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Anonymous
Anonymous

SO even though they kept you informed AND didnt charge you for the EXTRA labor needed for the job, YOU still felt the need to WHINE about it. GET OVER YOURSELF PRINCESS!!!! It...

neurodoc
neurodoc

Honestly would be better on your engine if you got your oil changed prior to the oil light coming on. Anyways, I would never take my car to Pepboys, ever!

1.8
I didn't like
  • Long wait and could not do survey online
#1030105
Reply to reviews
Letter to Pep Boys... Once upon a time I vowed to never use Pep Boys services again. Hendersonville, TN., had some work done including the replacement of a broken wheel stud. 2 months down the road I have to pull said tire. Remove hub cap...BROKEN STUD IS STILL...
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Pep Boys was having a buy four tires get a rebate for $60. The clerk told me to make sure I applied for the rebate online as it would be quicker than mailing. So on February 19, 2017 I went through the online process for my $60. On March 27 I received an email that the...
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#1047844
Reply to reviews
Brick and Mortar stores wonder why they are loosing business to online retailers such as Amazon. Today I went to return some 75-90 sae oil. I had the 2 items in the sack and after a long wait (they are always understaffed and slow) The cashier asks me what I want to...
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#1044185
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