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Pep Boys - $500 serpentine belt
I loaded my box truck from Medina Ohio full of donations for small town in Sargent Texas for Harvey victims. My sister and I drove down there to deliver these people food diapers baby wipes water clothes shoes Etc. When we got to North Little Rock my truck was...
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Anonymous
Anonymous

"lightweight overheating"thought i was familiar with common automotive terms...never heard of that

1.0
#1097636
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Pep Boys - Rewards program and useless gimick. cost me more than it helped
Pep Boys - Rewards program and useless gimick. cost me more than it helped
I moved to a new towm, and was unable to find an honest shop. Also unable to find anyone willing to recommend a shop, I took my truck to pepboys. While there, I signed up for the rewards program to provide myself some security with my aging vehicle. Since that time, my...
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#1117318
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Albuquerque NM San Mateo Pep Boys Location - http://bit.ly/2lVarYy
Detailed PDF's and info can be found here: http://bit.ly/2lVarYy I always get oil changes at the Subaru dealer in Albuquerque. It is nice because they notice other things, if they are coming up or might become a mechanical problem. I trust them. A few weeks ago, while...
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1.3
#1015356
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Pep Boys - Simple Review #1481400954
1/1

Pep Boys Customer Care Review

Pep Boys
#970779
1.0
Details
I got in for service at pep boys waited 6 hours for a 1 hour repair my service paper was sitting on service desk for 2 hours i had a very bad experience never again will i go there
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Customer service

Sanitary Conditions Review

Pep Boys
#599167
Very dirty through out of the whole store an the shop!!!!!!!!!!!!!!!!!!!!!!!!
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Featured

Terrible Service at Pep Boys
Terrible Service at Pep Boys
I took my Dodge Durango to Pep Boys on May 6th. The store location is 902 N. Imperial Ave. in El Centro, Ca, phone number (760)353-8565. I started with the Service Department employee "Marcos" and explained that the temperature gauge rose a little. The next day Pep...
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Anonymous
Anonymous

wow and it was most likely a 20 dollar thermostat that a normal mechanic would charge 20 bucks to change

1.3
I didn't like
  • Defective product sold
  • Service manager conduct
  • Rudeness
#856799
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Pep Boys - Bogus Repairs PEPBOYS
03/14/16 Discover Card Billing Assistance Department P.O Box 30945 Salt Lake City Utah 84130-0945 RE: Case No. 404138266-B Dear Sir/ Madam: On 03/14/16, I spoke with one of your representatives by the name of Mr. Tim; per-our conversation I needed to make copies of the...
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Anonymous
Anonymous

To date 04/24/16, it still runs a little rough, but I need to have my car, and not having to wait an additional month for PEP-BOYS to figure it out what the problems may be. ...

user38332394
user38332394

Unfinished auto repairs (PEPBOYS) To date, 03/30/16, I still have not had my struts replaced in my car starting from 03/02/16.... Per-Edward Foy, manager at PEPBOYS, informed ...

#817061
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Pep Boys Customer Care Review from Houston, Texas
I schedule an appointment on 4/13 for set of tires to be installed on 4/14 @12 pm. First of I chose this location because the website stated that 4 where in stock. Drop my vehicle off at 8 am for my noon appointment, at 2 pm they informed me that all tires weren't in...
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1.6
#829961
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Pep Boys - PEPBOYS PROSTOP BRAKE SERVICE REPAIR
On 03/31/2016 went to PEPBOYS store. In Nashua,NH I had repair brake work performed. Got an offer for a rebate. On 04/01/2016 I submitted the online rebate. System informed me my rebate $amount$ will be $60.00 Now on 04/15/2016 PEPBOYS informs me via email my rebate...
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Anonymous
Anonymous

I was looking at Pep Boys web site and their open positions, it appears to me that the technicians are paid commisions. so the more parts they sell the more money the technici...

3.3
I didn't like
  • Rebate process
  • Highly irritaded
#830855
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WHEEL FELL OFF VEHICLE AFTER PEP BOYS INSTALLED SET OF TIRES
My 17 year old was driving his Isuzu Trooper after we had set of 4 tires installed and the right front wheel came completely off. Good thing he was only going 40 mph and managed to get car pulled over out of traffic. Pep boys claims no responsibility and will not pay...
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Anonymous
Anonymous

Same thing just happened to my daughters car. Both ties on left side were loose and one tire fell off. About $500 later I plan to as for that back as it was due to their negli...

Anonymous
Anonymous

Haha! Somebody touched a nerve! I love it when people post on a public forum and expect no one to disagree. It's even funnier when the best comeback they have involves the but...

1.0
Valparaiso, Florida
I didn't like
  • Being treated with disrespect
#795977
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Pep Boys - Tires Review from Huntington, New York
Hello from Long Island. (Patchogue) Got new tires last month. Finally took a long trip. Omg! Worst tires ever. Vibration, noisy, you name it. Wondered why? "OLD TIRES!!!!!" 4 year old tires are not new! HERE now getting them changed. Expecting to pay more for...
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Product
#849316
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Pep Boys - Customer Care Review from Stone Mountain, Georgia
I had an appointment scheculed for 9am on Thursday the 24th for an oil change. Once I saw them pull my vehicle around to the bay area, my friend and I went onto take care of some errands until until the detail was completed. 11:28, I received a call from (acting...
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1.0
#764836
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