filters
state:
Show
city:
Show
category:
Show
product:
Show
Albuquerque NM San Mateo Pep Boys Location - http://bit.ly/2lVarYy
Detailed PDF's and info can be found here: http://bit.ly/2lVarYy I always get oil changes at the Subaru dealer in Albuquerque. It is nice because they notice other things, if they are coming up or might become a mechanical problem. I trust them. A few weeks ago, while...
Read more

Featured

Terrible Service at Pep Boys
Terrible Service at Pep Boys
I took my Dodge Durango to Pep Boys on May 6th. The store location is 902 N. Imperial Ave. in El Centro, Ca, phone number (760)353-8565. I started with the Service Department employee "Marcos" and explained that the temperature gauge rose a little. The next day Pep...
Read more
Anonymous

Anonymous wow and it was most likely a 20 dollar thermostat that a normal mechanic would charge 20 bucks to change

1.3
I didn't like
  • Defective product sold
  • Rudeness
  • Service manager conduct
#856799
Reply to reviews
Pep Boys - Tires Review from Huntington, New York
Hello from Long Island. (Patchogue) Got new tires last month. Finally took a long trip. Omg! Worst tires ever. Vibration, noisy, you name it. Wondered why? "OLD TIRES!!!!!" 4 year old tires are not new! HERE now getting them changed. Expecting to pay more for...
Read more

Pep Boys Customer Care Review

#970779
1.0
Pep Boys - Simple Review #1481400954
1 of 1
I got in for service at pep boys waited 6 hours for a 1 hour repair my service paper was sitting on service desk for 2 hours i had a very bad experience never again will i go there
Comment
Show

Sanitary Conditions Review

#599167
Very dirty through out of the whole store an the shop!!!!!!!!!!!!!!!!!!!!!!!!
Comment
Show
Pep Boys - PEPBOYS PROSTOP BRAKE SERVICE REPAIR
On 03/31/2016 went to PEPBOYS store. In Nashua,NH I had repair brake work performed. Got an offer for a rebate. On 04/01/2016 I submitted the online rebate. System informed me my rebate $amount$ will be $60.00 Now on 04/15/2016 PEPBOYS informs me via email my rebate...
Read more
Anonymous

Anonymous I was looking at Pep Boys web site and their open positions, it appears to me that the technicians are paid commisions. so the more parts they sell the more money the technici...

3.3
I didn't like
  • Rebate process
  • Highly irritaded
#830855
Reply to reviews
Pep Boys Customer Care Review from Houston, Texas
I schedule an appointment on 4/13 for set of tires to be installed on 4/14 @12 pm. First of I chose this location because the website stated that 4 where in stock. Drop my vehicle off at 8 am for my noon appointment, at 2 pm they informed me that all tires weren't in...
Read more
Pep Boys - Bogus Repairs PEPBOYS
03/14/16 Discover Card Billing Assistance Department P.O Box 30945 Salt Lake City Utah 84130-0945 RE: Case No. 404138266-B Dear Sir/ Madam: On 03/14/16, I spoke with one of your representatives by the name of Mr. Tim; per-our conversation I needed to make copies of the...
Read more
Anonymous

Anonymous To date 04/24/16, it still runs a little rough, but I need to have my car, and not having to wait an additional month for PEP-BOYS to figure it out what the problems may be. ...

user38332394

user38332394 Unfinished auto repairs (PEPBOYS) To date, 03/30/16, I still have not had my struts replaced in my car starting from 03/02/16.... Per-Edward Foy, manager at PEPBOYS, informed ...

Pep Boys - Store #1653 Glen Mills, PA 19342
Never take your car to Pep Boys if you value your LIFE!! Especially store #1653 in Glen Mills, PA 19342 Took 2 different appointments for my car to be misaligned after waiting HOURS each time.The 2nd appointment I showed up for I was waiting for 4 and a half hours....
Read more
Anonymous

Anonymous Alignment doesn't cause the car to pull, the tires do. Usually, ....the most you'll notice from a bad alignment is a crooked steering wheel.

WHEEL FELL OFF VEHICLE AFTER PEP BOYS INSTALLED SET OF TIRES
My 17 year old was driving his Isuzu Trooper after we had set of 4 tires installed and the right front wheel came completely off. Good thing he was only going 40 mph and managed to get car pulled over out of traffic. Pep boys claims no responsibility and will not pay...
Read more
Anonymous

Anonymous Haha! Somebody touched a nerve! I love it when people post on a public forum and expect no one to disagree. It's even funnier when the best comeback they have involves the but...

Anonymous

Anonymous Lol! Don't publish a complaint on a public forum if you are not looking for a response. Just say it in your head next time.....if you can remember the voices are just you talk...

1.0
I didn't like
  • Being treated with disrespect
#795977
Reply to reviews
Review about Pep Boys Oil Change from Stone Mountain, Georgia
I had an appointment scheculed for 9am on Thursday the 24th for an oil change. Once I saw them pull my vehicle around to the bay area, my friend and I went onto take care of some errands until until the detail was completed. 11:28, I received a call from (acting...
Read more

Contact Pep Boys

Headquarters Address:
Chief Financial Officer, Pep Boys
3111 West Allegheny Avenue
Philadelphia, PA 19132
Phone:
(800) 737-2697
More

Companies similar to Pep Boys

Top Rated Products Manufactured by Pep Boys

Review about Pep Boys Oil Change from Boca Raton, Florida
Got here at 7:50 first customer for oil change and 2 hours later still here. Worst service ever. Staff is already on brake while customer wait. Never again!!
Read more