filters
state:
Show
city:
Show
category:
Show
Albuquerque NM San Mateo Pep Boys Location - http://bit.ly/2lVarYy
Detailed PDF's and info can be found here: http://bit.ly/2lVarYy I always get oil changes at the Subaru dealer in Albuquerque. It is nice because they notice other things, if they are coming up or might become a mechanical problem. I trust them. A few weeks ago, while...
Read more
1.3
#1015356
Reply to reviews

Featured

Terrible Service at Pep Boys
Terrible Service at Pep Boys
I took my Dodge Durango to Pep Boys on May 6th. The store location is 902 N. Imperial Ave. in El Centro, Ca, phone number (760)353-8565. I started with the Service Department employee "Marcos" and explained that the temperature gauge rose a little. The next day Pep...
Read more
Anonymous
Anonymous

wow and it was most likely a 20 dollar thermostat that a normal mechanic would charge 20 bucks to change

1.3
I didn't like
  • Defective product sold
  • Manager
  • Service manager conduct
#856799
Reply to reviews
Pep Boys - Tires Review from Huntington, New York
Hello from Long Island. (Patchogue) Got new tires last month. Finally took a long trip. Omg! Worst tires ever. Vibration, noisy, you name it. Wondered why? "OLD TIRES!!!!!" 4 year old tires are not new! HERE now getting them changed. Expecting to pay more for...
Read more
Product
#849316
Reply to reviews

Pep Boys Customer Care Review

Pep Boys
#970779
1.0
Pep Boys - Simple Review #1481400954
1 of 1
I got in for service at pep boys waited 6 hours for a 1 hour repair my service paper was sitting on service desk for 2 hours i had a very bad experience never again will i go there
Comment Be the first to start a discussion
Show

Sanitary Conditions Review

Pep Boys
#599167
Very dirty through out of the whole store an the shop!!!!!!!!!!!!!!!!!!!!!!!!
Comment Be the first to start a discussion
Show
Pep Boys - PEPBOYS PROSTOP BRAKE SERVICE REPAIR
On 03/31/2016 went to PEPBOYS store. In Nashua,NH I had repair brake work performed. Got an offer for a rebate. On 04/01/2016 I submitted the online rebate. System informed me my rebate $amount$ will be $60.00 Now on 04/15/2016 PEPBOYS informs me via email my rebate...
Read more
Anonymous
Anonymous

I was looking at Pep Boys web site and their open positions, it appears to me that the technicians are paid commisions. so the more parts they sell the more money the technici...

3.3
I didn't like
  • Highly irritaded
  • Rebate process
#830855
Reply to reviews
Pep Boys Customer Care Review from Houston, Texas
I schedule an appointment on 4/13 for set of tires to be installed on 4/14 @12 pm. First of I chose this location because the website stated that 4 where in stock. Drop my vehicle off at 8 am for my noon appointment, at 2 pm they informed me that all tires weren't in...
Read more
1.6
#829961
Reply to reviews
Pep Boys - Store #1653 Glen Mills, PA 19342
Never take your car to Pep Boys if you value your LIFE!! Especially store #1653 in Glen Mills, PA 19342 Took 2 different appointments for my car to be misaligned after waiting HOURS each time.The 2nd appointment I showed up for I was waiting for 4 and a half hours....
Read more
Anonymous
Anonymous

Alignment doesn't cause the car to pull, the tires do. Usually, ....the most you'll notice from a bad alignment is a crooked steering wheel.

#797507
Reply to reviews
Review about Pep Boys Oil Change from Stone Mountain, Georgia
I had an appointment scheculed for 9am on Thursday the 24th for an oil change. Once I saw them pull my vehicle around to the bay area, my friend and I went onto take care of some errands until until the detail was completed. 11:28, I received a call from (acting...
Read more
1.0
#764836
Reply to reviews
Review about Pep Boys Oil Change from Boca Raton, Florida
Got here at 7:50 first customer for oil change and 2 hours later still here. Worst service ever. Staff is already on brake while customer wait. Never again!!
Read more
1.0
#755517
Reply to reviews
Review about Pep Boys Car Service from Fort Worth, Texas
I went to go and get my car assesed by Pep Boys, they said that they would evaluate the damage and would charge me x amount of money for it. It took them all day to assess it and when I looked at the report, they not only tried charging me an extra 500 dollars, but...
Read more
2.0
#703611
Reply to reviews
Pep Boys - Shoddy Work, Pitiful Management
I took my car into PepBoys of Athens, Alabama last December (2014) to get a timing belt job done on my 1997 Honda Civic. Everything seemed well until this last week. I was driving home from a trip about an hour and a half away on 5/15/2015 when my check engine light...
Read more
Anonymous
Anonymous

Sorry to hear your problem but whenever you take a car anywhere to get worked on expect the unexpected. Maybe the guy working on your car had a bad day or his girlfriend just ...

1.8
I didn't like
  • Quality of work
  • Management
#639106
Reply to reviews