I moved to a new towm, and was unable to find an honest shop. Also unable to find anyone willing to recommend a shop, I took my truck to pepboys. While there, I signed up for the rewards program to provide myself some security with my aging vehicle. Since that time, my...Read more
I loaded my box truck from Medina Ohio full of donations for small town in Sargent Texas for Harvey victims. My sister and I drove down there to deliver these people food diapers baby wipes water clothes shoes Etc. When we got to North Little Rock my truck was...Read more
Detailed PDF's and info can be found here: http://bit.ly/2lVarYy I always get oil changes at the Subaru dealer in Albuquerque. It is nice because they notice other things, if they are coming up or might become a mechanical problem. I trust them. A few weeks ago, while...Read more
Pep Boys Customer Care Review
I got in for service at pep boys waited 6 hours for a 1 hour repair my service paper was sitting on service desk for 2 hours i had a very bad experience never again will i go there
Pep Boys - Oil Change Review from Boca Raton, Florida
Got here at 7:50 first customer for oil change and 2 hours later still here. Worst service ever. Staff is already on brake while customer wait. Never again!!
Sanitary Conditions Review
Very dirty through out of the whole store an the shop!!!!!!!!!!!!!!!!!!!!!!!!
Terrible Service at Pep Boys
I took my Dodge Durango to Pep Boys on May 6th. The store location is 902 N. Imperial Ave. in El Centro, Ca, phone number (760)353-8565. I started with the Service Department employee "Marcos" and explained that the temperature gauge rose a little. The next day Pep...Read more
Hello from Long Island. (Patchogue) Got new tires last month. Finally took a long trip. Omg! Worst tires ever. Vibration, noisy, you name it. Wondered why? "OLD TIRES!!!!!" 4 year old tires are not new! HERE now getting them changed. Expecting to pay more for...Read more
On 03/31/2016 went to PEPBOYS store. In Nashua,NH I had repair brake work performed. Got an offer for a rebate. On 04/01/2016 I submitted the online rebate. System informed me my rebate $amount$ will be $60.00 Now on 04/15/2016 PEPBOYS informs me via email my rebate...Read more
I schedule an appointment on 4/13 for set of tires to be installed on 4/14 @12 pm. First of I chose this location because the website stated that 4 where in stock. Drop my vehicle off at 8 am for my noon appointment, at 2 pm they informed me that all tires weren't in...Read more
03/14/16 Discover Card Billing Assistance Department P.O Box 30945 Salt Lake City Utah 84130-0945 RE: Case No. 404138266-B Dear Sir/ Madam: On 03/14/16, I spoke with one of your representatives by the name of Mr. Tim; per-our conversation I needed to make copies of the...Read more
Never take your car to Pep Boys if you value your LIFE!! Especially store #1653 in Glen Mills, PA 19342 Took 2 different appointments for my car to be misaligned after waiting HOURS each time.The 2nd appointment I showed up for I was waiting for 4 and a half hours....Read more
My 17 year old was driving his Isuzu Trooper after we had set of 4 tires installed and the right front wheel came completely off. Good thing he was only going 40 mph and managed to get car pulled over out of traffic. Pep boys claims no responsibility and will not pay...Read more
I didn't like
- Being treated with disrespect
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