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Pep boys on north gate in sac.ca

Called them hr & half before for oil change and new tires got her about 12 pm well going on hr 3 and just got the oil change they just started on tires I swear these people work for the union cause they all walk around and they r slow *** *** ***. I would never come back hear again my brother first name less last name swab could of done it quicker I could of went to nifty lube and les swab in less time then this *** place so last thing this *** place was a waste of my *** time
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Author
Location
Saint Paul, Minnesota
Review #322681 is a subjective opinion of poster.
1 comment

Pep Boys in Richmond, Virginia - Fuel pum and Gaskets and hoses

On 05/13/12 mI had my car toaded to Pepboys in Petersburg, Viginia. I was told at that time that the fuel pump was gone n i needed a new one. So I purcashed one to the tune of $90.and change. The tech or mercanic (which ever) did not tell that the hoses and gaskets needed to be replaced ; even through I was there he simply put the old cracked up gasket back on and cut back what he throught was the soft part of the hose. Assistant Manager Christopher custer said that my car had been fixed. I paid him $344.25 and left. I got about twelve blockes stoped for gas all the gas is running on the ground; car wont start again. Have to be towed for the second time in one day. Call monday I told that the fuel pump is defective, still no one saying anything about gaskets and hoses. Get car back gas still running from under the car.. I told to bring the car back now I need a hose that's that the tried too save me money.. If it needs fixing fix it. This time I get the car beack Ihave so much gas fumeson the inside of my car I'm afraid to smoke in my own car, I'm getting drowsey behind the wheel ,I.ve got to put my window to keep from fall asleep. I call back I'm like look I brought my car in here to be fixed. I,ve never had to take my car back four or five time for them to fix it properly. not even back in the day when I uised street mercanic. Christopher said I would have to dell with henry Michalak. I waited for him.One of his people was having a problem with another cusumer's car. Henery wanted to know why it was such a problem.. The employee responeded that the female cusumer was driving 2000 miles across country. Henery wanted to know how was that Prpboys problem , His final words were fix it the way I told you and get her out of here. What happens on the road is her problem. Then Back to me Now you want to tell me all my gaskets are crack. Well didn.t you see that went you kept switching theses gasketsbackand forth. Looking forward to your respond. ywak
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Author
Location
Richmond, Virginia
Review #321616 is a subjective opinion of poster.
3 comments
Please beware of allowing PEP BOYS NORTH BRUNSWICK NJ to run their diagnostic scam on your car! I had my oil changed the week prior, a week later my car started making loud engine noises and a horrible shaking in the engine. I DROVE it back there to be looked at. ...
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Anonymous
#1028158

Those so called mechanic guys in the Pepboys are a joke and they can careless about your car or anyone else. The company itself has major problems and so messed up that are tr...

Author
Location
Newtown, Pennsylvania
Review #321022 is a subjective opinion of poster.
4 comments
I am a Pep Boys Employee for a store in texas. The store i work at is the best store in Texas. Our customers are very pleased with our work, our prices, our speed, and our employees. My shop is always neet clean and right on time with service agreements. All of the...
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Anonymous
#507301

ummmm, pep boys is the dumping ground for those that cant get jobs at real shops. pep boys is a parts store with a few ill qualified \"parts changers\". Why anyone would take ...

Author
Location
Fort Worth, Texas
Review #320469 is a subjective opinion of poster.
0 comments

Pep Boys at it again

Early this month had car towed to Pep Boys cause wouldn't start. After checking they decided it was ignition switch so replaced it. Things were fine for week or so then nine the dash gages would work when turn switch on. At first it would take a short while to jump start these gages and get AC on. Radio and lights did work okay just the dash gages and AC didn't always come on with car. Finaly I got to Pep Boys and got two of their service staff to look at it. One got in turned it on off looked at it hit on gages a time or two turned it on off and hit some more. Then said could be programing or electrical I needed to get it checked out so park it and come inside. Which I did. When got in only three people were at counter the two managers who had looked at my car both now looking veiry busy on a computer. The third was with only customer in at time. I waited they took a phone call and back on computer. I went out to parts area and asked for manager cause was being ignored.. Cashier got Parts Manager who went to car did about same thing other two did got some information down and went back in with to same two jerks had left ignoring me who now had customers coming in or were on phone. I left and called PB hotline around 1130 and complained and around 1830 just five hours later got call from them like I was to drop everything and rush in so they could kiss my ***.. Comments about what they needed doing like programming the new switch was something suppose to have been done per their work order from when they put in new switch to begin with that per it says I paid for 4 hours work one of which was this "rePRORAMING passive lock system" and "RECODING ignition lock cylinder got another hour time. Anyway I'm looking for some body else to fix this problem cause lost trust in them..
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Author
Location
Columbia, South Carolina
Review #319917 is a subjective opinion of poster.
4 comments
I bought a AC compressor from Pep Boys, and had it installed by a licened machanic. It came with a 12 month warranty. It was working fine at first. about 20 miles down the rode it started making a grinding noise. I later took it back to the machanic that installed it....
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Anonymous
#507305

here is the deal, i have customers bring in parts and tell them up front that if you supply the part, if the part fails due to no fault of mine, i dont warranty the labor, you...

Author
Location
San Diego, California
Review #319306 is a subjective opinion of poster.
2 comments

Pep Boys in Parker, Colorado - Customer service,unhappy and concerned parent.

My daughter took her vehicle to Pep Boys in Ok. by Tinker AFB. To have a oil change and tires rotated so she could drive to Ca. On her way the front tire kept going low(fortunately it didn't blow out) they had rotated a bad tire to the front. She had to buy a new tire in Az. I would hope as a professional they would know not to put a bad tire on the front! We are lucky it didn't turn bad and would hope this don't happen to someone else. From a upset parent and customer Mrs. C.L. Sims
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Author
Location
Parker, Colorado
Review #317934 is a subjective opinion of poster.
3 comments
Wow what can I say about the incompetence of Pep Boys in Egg Harbor Township in NJ. Based on So many other reviews I don't understand how they are able to stay in Business. I took my car to Pep Boys to check out an Idle control issue i started having. They called...
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Anonymous
#507309

this is to mike, do you work for that pep boys? did you crash the car? seem you arent seeing the rub here, they crashed into a parked car, the tech admitted he didnt bleed the...

Author
Location
Philadelphia, Pennsylvania
Review #317930 is a subjective opinion of poster.
1 comment

Pep Boys in Louisville, Kentucky - UNPROFESSIONAL/RUDE/DISRESPECTFUL

05/07/2012,I PAID FOR TWO SHOCKS FOR 2002 YUKON-XL(reflex truck shocks), .when i got home my wife handed me the pepboys rewards package in side was 50% off MONROE SHOCK&STRUT INSTALLATION w/purchase of two or more(labor only) , the day i purchase the shocks ,the guy told me that it costs 24.?? a pce. on 05/09/2012 i went back to the store . now there is a hidden charge -now installing the two shocks costs more . when i asked why"the manager said because they charge more than $2500 .i told the lady that i know that i am 2-times hir age ,and i dont like tho way she was talking to me ! Give me my truck back.
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Author
Location
Louisville, Kentucky
Review #317505 is a subjective opinion of poster.
0 comments

Pep Boys - Pepboys whitemarsh maryland

i go into store to inquire about tires. im working with a service writer and its a little busy. a manager by the name of RICK seemed more worried about those in line then those of us who were talking with service writers. he had treated the young lady helping me like *** by the way he talked to her. i have gone in this place before and see how they treat thier workers and i dont understand why people still work there. it cant be worth the money. the store manager seems like he has no idea whats going on. however i have seen a few managers treat people good. but this rick guy needs to go.
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Author
Location
Baltimore, Maryland
Loss
$825
Review #317257 is a subjective opinion of poster.