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1 comment

Pep Boys is a ripp off

I spent $2000 in having my car repaired. They claim they are the lowest but when I price match them they where a $1000 more then Firestone. After a long hagle they final agree to the price match. Then they say that I need new brakes and I say are you going to *** me again or do I have to shop around on prices. They say yes they will match it. Then they do the work and say we will not match the price of anyone else. WTF. I told them that what you claim and they said you already got us down on prices. so no. They suck and are very slow. Dont use them they are a bait and switch company.
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Author
Loss
$2000
Review #336758 is a subjective opinion of poster.
2 comments
I went to Pep Boys because I used to believe that they were honest, and could depend on them. Also, they were the closest place at the time the trouble started. However, now I do not trust them. I believe, but cannot prove that the mechanic put a nail in the side...
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Anonymous
#551760

Everyone knows you cant patch a sidewall of a tire. A single tire change pays .02 of an hour. The service writers make 2 percent commision. It wouldnt even be worth either of ...

Author
Location
Arlington, Texas
Review #335940 is a subjective opinion of poster.
0 comments

Pep Boys in Pleasantville, New Jersey - Rudeservicedesk2hourwaitforplugneveragain

went to northfield store for tire repair ( always bought tires at pep boy) went to service desk met by rude and obnoxious olderman with shaved head said we had tire with leak in need of repair , his response was i hope you have 2 and one half hours to wait i said that was outragious and he responed to bad thats what it is , i talked to the manager and he said he had no employees, i have always purchasd my tires at pep boys but because of the rude desk person and lack of service i will never use your store again and will write a letter to the press of atlantic city to let every one know how we were treated.and your lack of service,satisfied with product but definate personnel problems at tilton road store
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Author
Location
Pleasantville, New Jersey
Review #335522 is a subjective opinion of poster.
1 comment

Pep Boys in Atlanta, Georgia - Outrageous!

My daughter needed a new fuel pump, relay, and filter. I looked up the parts and the prices are pretty much comparable to Pep Boys...BUT why in the world was the labor alone $500.00???? I honestly think they were just taking advantage of the fact that she was a female and that she was young. So all totaled it was 800.00. The ONLY reason we went there was because it was a Saturday and couldn't find anyone else close who could get the job done today. Will honestly never go there again if I can help it.
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Author
Location
Atlanta, Georgia
Review #335365 is a subjective opinion of poster.
0 comments

Pep boys

i took my car to pepboys for two new tires and a rotation ,they said they needed to be rotated...but before that ,,,,they needed to do 600 bucks worth of front end work...after my truck was there *** day i got a call...it would now cost 2ooo thats two thousand bucks,,,40o parts the rest in labor......anybody else smell a rat?...i have got the paper work..what can i do to get justice?.....brianlowdown@yahoo.com ...they called me and said your car is done ...a half a days worth of work ...thats 400 labor
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Author
Location
Vallejo, California
Loss
$5000
Review #335098 is a subjective opinion of poster.
0 comments

Pep Boys in Greenville, South Carolina - Screwed up our AC

We took our mercury sable in to pep boys for new tires and a battery. When my husband picked up the car they got around the corner and the air conditioner was blowing hot air. Now this car has always had great AC. They said they did not do anything to the car but they would try and fix it we pay for the part and they want charge labor. Well 4 days later they say they can not find the part, well this is hard to believe because there are millions of these cars on the road. He told my husband he was trying to be nice and fix the car with no labor charge, but the thing is they broke the car My husband believes they hooked up the battery wrong and shorted out the AC module. It was working perfect when we left it 2 hours later it is not working. What can you do?
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Author
Location
Greenville, South Carolina
Review #334938 is a subjective opinion of poster.
0 comments

Pep Boys in Los Gatos, California - They Break it You Buy It

went to pep boys and got my brakes and tires changed and my AC reloaded. I gave them a working car and when I came to pick it up it couldnt shift out of park. then they tell me the brake sensor is broken and Id have to pay to have it looked at and repaired. So basically they break something on my car and tell me I have to pay extra just to have them diagnose the problem. Do not go to any pep boys location, especially not pep boys in Hollywood FL (760 S State Rd 7) or Pep boys off Midlothian Turnpike (6300 Midlothian Turnpike) near Richmond Virginia. These people are criminals, they'll break your car then ask you to buy parts from them to fix it. Worse theyll break it and tell you ...to pay them to tell you what they broke on your car. NEVER AGAIN!!
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Author
Location
Los Gatos, California
Review #333875 is a subjective opinion of poster.
0 comments

Pep boys ignorant parts replacers

While I was out of town, my wife took the ford van to pep boys, harlingen, texas. It was pulling to the right. They sold her a brake job....I mean a COMPLETE brake job. They used the scare tactics to scare her into purchasing every new brake part in the store. Eight hundred dollars later, the van shimmied so badly it was impossible to drive. Why, of course, it needed new shock absorbers, ball joints and a front-end alignment. I picked it up this morning. It stilll shimmies and shakes so badly you can't hold it on the road at speeds over 40 mph. They told me they don't know what the problem is now and ASKED me how to fix it. They suggested new tires, so now we have new tires...another 650 dollars. (this is a three-quarter ton van) It has to have at least 8 ply tires. The original tires looked likenew. Pep boys kept them. THey still don't know what's making my van shimmie and shake. What can I do??
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Author
Location
Plano, Texas
Review #333416 is a subjective opinion of poster.
0 comments

Pep Boys in El Paso, Texas - Poor service at Pepboys

Pep boys on George Dieter in El Paso, Tx fixed my daughter-in-law radiator and it broke within a week and refused it's repair saying it was her fault that it started to leak again not theirs, my son also took his car to Pepboys and they damaged the ignition switch and we had to have the car towed to another repair shop five miles away. Both of these people are active duty military and have their hands full, Pepboys did not accept any responsibility but charged them hundreds of dollars. All Military should STAY AWAY from Pepboys!
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Author
Location
El Paso, Texas
Loss
$1000
Review #333133 is a subjective opinion of poster.
0 comments
As a young person with little money to spend fixing my car, and a delivery driver that needs their car to work, I've tried on multiple occasions to use pep boys as a nearby repair place. The first time, they told me that, despite their many POWER tools and such, they...
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Author
Location
Peoria, Arizona
Review #332848 is a subjective opinion of poster.