Latest review first
I took my truck in for a power steering leak. In 10 mins of my car being on the lift I was told the repair would be $2700. They charged me 2 times for the part. I decided to get a second opinion because their diagnosis wasn't sitting right. Needless to say I took my...Read more
Pep Boys in Chula Vista, California - Oil change
I took my 2005 Nissan Sentra to Pep Boys in Chula Vista Ca, to change the oil they put 5 quarts of oil in my car instead of 3.5 I drove out of there and 2 miles down the road I started smelling burning so I pulled over to check the dipstick and they overfilled it that is so bad for any vehicle you can easily blow a oil gasket .
I ordered the following items from Pep Boys on March 31, 2018 Order # 1326537737 Griot’s Garage Random Orbital Kit, 6” (Polisher) – Qty. 1 Meguiar’s Plastic Cleaner / Polish – Qty. 2 Carrand Contour Tire Wipes – Qty. 4 Received an email on April 1, 2018 at 8:50 AM...Read more
I didn't like
- Being shipped the wrong item
I went into a auto repair shop that I have use in the past and purchased my tires from to have my tires rotated. When I got to what I thought was Elliott Tire in Mount Vernon WA was now Pepboys. After having my tires rotated the tech came out and told me my Water Pump...Read more
I didn't like
- So disappointed with this company
- Being treated with disrespect
Pep Boys - Bad service
I got to pep boys at 7:45 a.m. i was told they could repair my tire in a hour and a half 2 hrs later and dtill waiting. I beleive because our bill was only 20 that they were putting us off. This is in the San Leadro store.
I went into a local Pep Boys in PA to get a tune up for an upcoming road trip. The clerk was nice and helpful walking me through the steps and showing me screens from his search for my cars info. Tells me that the plugs are $14.47 a piece (X4= 57.88) and the labor is...Read more
Pleasant Hills, Pennsylvania
My car had a tire noise and I saw an auto care near and got in, they showed me what happen and explain, they quote it. Brake pads my car's rotor was clean and beautiful and soft, I touch it. When I return to my city I made an appointment at Pep boys close my home, same...Read more
I brought my car in for a simple tire mounting and balancing not only do they ruin all for my rims they left the old weights on and balanced them with the old weights and then said that was the proper way to do it. After shaking my teeth out on the drive home I...Read more
Pep Boys in North Little Rock, Arkansas - Tire nightmare
I came in and paid for 4 tires cooper adventurer. They only had 3 tires. They said they ordered it, they lied. The manager said he would call me, he didn’t. Terrible terrible customer service. I will never come back to this place for anything.
Pep Boys - *** boys steal your keys
My original Nissan key was taken off of my key ring and replaced with another programmed key. Now I have to do a police report because somebody that works at the Pepboys located at 1300 North Expressway Griffin Ga. One of their *** employees was planning to steal my car or they lost my key and kept silent about it.
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