Went in for a oil change with coupon. Had 8a.m. appt. Said it would be no more than 15 to 20 minutes....almost 3 hours later I go to see why so long. They apologized and said they couldn't find the reset button for the oil change light. Didn't charge me but I'll never...Read more
I didn't like
- Long wait and could not do survey online
Letter to Pep Boys... Once upon a time I vowed to never use Pep Boys services again. Hendersonville, TN., had some work done including the replacement of a broken wheel stud. 2 months down the road I have to pull said tire. Remove hub cap...BROKEN STUD IS STILL...Read more
Horrible experience at a Pep Boys Fairless Hills, PA. When I checked in at the service desk, I told the technician my car battery went dead twice in the past week, the second time being after it was charged overnight. He took notes, and asked if there was anything...Read more
Pep Boys Car Repair Review
I was away and my wife's tire sensor was lit up. She called me and I told her Nicole who use to be with Sts had moved to pep boys in Elmont store number 180. Though it was late and close to closing she fixed the leak in a timely and respectful way. We will definetky return to pep boys do to the consideration and work done with.Nicole's help
Pep Boys Car Repair Review
Just spent over 1.500 at pepboys harligen, put my car in for not starting. They did everthing to it except fix starter, put a battery in I didn't need, put in relay switch I didn't need. Charged me 626.00 and car still didn't start. So they tap the starter got it started for me and took my money. And sent me on my way. I will never go back to Pep boys again.
Pep Boys Shipping Service Review
Pep Boys in Santa Fe is absolutely terrible. Took 4 days to get a simple part. First the genius ordered the wrong part they never called to tell me any status. Do not go there.
Pep Boys Oil Change Review
I had a 1pm appointment to get my oil changed and i arrived a little early. They told me they would get my car in at 1 said fine my car was not done until almost 2pm.
254 dollars work never done,returned it STILL never done.I did it myself.It was my ex wifes car who knows nothing about a car,after complaining i looked to see what happened.When she returned it they said oversight ?????????? they would repair it,i checked NOTHING...Read more
I having been using PepBoys to repair my cars for years they always fix my cars right ! But this time they did a " Botched up job " they damage my Engine in my Cadillac Deville ! V8 279 4.6 with aluminum heads ! I took my car to them because my car ran Hot ! I turn my...Read more
I didn't like
- I did not like
It is time i add to the complaints list. I was an employee for Pepboys for 2 years. I left the company in July. Since then they shut down the only way past employees could get their W2 tax forms. I called 5 times and was told it was sent, it wasnt i have lived in the...Read more
Well, this is the firat time o have been very disappointed in the awrvice of pepboys in austell road. I will never fo there foe anything. My son who is an adult woth disability. They claimes they brought him a papee of what neesed to be done. He told them he only...Read more
Took car in to have belt noise looked at. Manager calls me with over $800 estimate to fix. When I go to get my car take it to another auto shop, manager says belt seized up when they were looking at it and it would cost me $400 to get it drivable again. After telling...Read more
Couple of years ago brought my 1996 Ford Ranger to Pep Boys to repair windshield wipers that were not working. $356. later, Pep Boys said they were repaired and I left for home. Tried the wipers and they still did not operate. Took the truck back to Pep Boys and...Read more
Detailed PDF's and info can be found here: http://bit.ly/2lVarYy I always get oil changes at the Subaru dealer in Albuquerque. It is nice because they notice other things, if they are coming up or might become a mechanical problem. I trust them. A few weeks ago, while...Read more
Do you have something to say about Pep Boys? What happened? What can we help you with?