Bridgewater, NJ: I brought my old Mercedes in for a brake fluid leak and received a $2,200 estimate for a complete brake job. After balking at the obvious bill padding, it was reduced to $837.
I was lied to repeatedly & they refused to take my check - obviously concerned I would stop payment. GET THIS: No work was done on the right rear brakes or rotors - pulled tire yesterday. GET THIS: I've been a customer there for 15 years & am in the REWARDS PROGRAM. Sleazy Dirtball Tactics & incomplete, incompetent work.
CONTACTED CUSTOMER SERVICE & THEY'RE EVEN WORSE - TOLD ME TO GO AHEAD & SUE IF I LIKE. DISGUSTING!
Product or Service Mentioned: Pep Boys Installation.
Monetary Loss: $754.