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About a month ago I went to a PepBoys store to buy an K&N air filter for my JEEP ecouse a friend told me about its eficciensy. I got the air filter and place it in my JEEP. some weeks past and I buy another for my BMW and I notice it is purple so I ask the...
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Autosniper
Autosniper

Wow, even in Puerto Rico, they are screwing people

Pep Boys gipped me out of $75 and I want my money back. I took it there for computer check because my engine light was on. I wanted to know what was wrong with my engine. They said they would put it on the "machine" and tell me what the matter was. All I got...
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Anonymous
cheap skate

They need to be informed of what issues you are having then they can diagnose them. Just like going to the doctor for a cough then saying what about my knee that hurts, if you...

Anonymous
gto

there is no such thing as a \"machine\" that tells you EVERYTHING that is wrong with your vehicle. the machine that they hook your car up to is an obd 2 reader which pulls the...

Mountain Rest, South Carolina
#123402

Pep Boys in New York, New York - State things that needed repair that was not necessary

I visit store258 to have a wheel alignment and was told my car was not safe and need to change my brakes,rotater as well as calipers. I'am a women who really dont know much aboout these things and became very concerned. The sales person (Frank)again stated my car was not safe so I said wait I will call you back. When I called back to tell them not to do the repairs received an ok. To my surprised they were done anyway. my car just went for inspection not even a week before and none of these things were found. The workers at the store begin talking to each other in a spanish language which I do not speak. I was forced to pay for something I did not authorize. I feel that if they replaced the old part back on my car it would really be fixed unsafe. also the next day I returned to the store because I was still having the problem I went there for. I was told they hav done all the can do for me. So I return to my car very unsatified to find oil boot stains on my carpet 600 dollars later and still hav the same problem
#123118
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this spring my wife and i planned a visit to arizona. she took her 2000 Saab (70k mileage/well maintained) in for a safety check, advising that we would put on 1500+ desert miles. two employees signed off A OK. the main radiator hose turned out to be old. the hose...
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Anonymous
gto

unless there is something else wrong there is no way they should have missed something like that. wrong on their part

#122979
Pepboys fired one of thier best manager on june 3 2008 who work at the forest park location// I will never shop thier again and advise every one else to do the same,he was of the most helpful and honest manager they had he tried to solve every one problem,he was a good...
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Anonymous
new manager

he was fired for stealing from the company. and not the customers like he was supposed to do.the person crying about the firing is his wife so sorry she cant spend all the mon...

Anonymous
Mary Jane

This guy got fired because of THEFT. What is the problem with you people. Scam artists and Managers who steal get fired! Simple as that.

#122974

I was told a repair would between $170-200.After the work was donen I was told it would be $481.There was no reply at HQ and I had to dispute the bil through my credit card company.The Manager at the store hung up on me and there was no one in the HQ in Penns. ever....
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Anonymous
Dimples

I took my car to Pep Boys on April 10, 2010. I have been going to them for 2 years. I got my brakes and oil change. My car had less than 60,000 miles. My car was making some...

Anonymous
t.p.

they just suck

#122917
First of all get an education. You can not get either Hep C or HIV by touching blood. It has to mix with your BLOOD. because it is a blood born pathagen. hello...please don't make all of us look *** in Texas. Yes they should have cleaned it up. But *** your gloves...
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Autosniper
Autosniper

I responded to this *** stupidity thinking the same thing. Just another freak weirdo f-loon, with his hand out.

#122878
Pay us now or pay someone else later should be their motto. I went to Pep Boys to have two tires repaired on my leased SUV. One had a nail and the other a slow leak. They repaired one and couldn't find the leak in the other. They recommended replacing all four...
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Anonymous
so sick of *** people

by far the stupidest claim i have ever heard. what would they have to gain by doing that? i hope when you brought your lease back they charged your dumb *** $400 a tire since...

Anonymous
DMic***e

How old is your SUV? If it is still under warranty then take it to the dealership. I think this is a coincidence.They ALWAYS recommend replacing all 4 tires. Most people repla...

I went in to the pep boys in Redlands Ca. to by a generator. Iv been looking every where for a little generator i was in three days ago and it was priced at $119.00. When I came back to buy it they had to large signs and a big display with the same price on it. The...
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Anonymous
tired

Hey Autosniper! What, do you work for the company? Every comment you make is always negative to the consumer! Hope to *** nothing ever happens to you , you ***. If you havent ...

Autosniper
Autosniper

And I\'m sure you never made a mistake before. Geez...quit crying. :cry

#122721
On 5/19/2008 at 5:30 pm I was exposed to fresh human blood that was on the checkout counter at PepBoys Auto 3616 S. Broadway, Tyler, TX 75711. The cashier admitted that she was aware that the blood was there, but made no attempt to have it cleaned up prior to me...
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Anonymous
wha wha wha

:cry :cry :cry :cry :cry :cry you should have licked up the blood

Anonymous
good sense

While you certainly have a right to be and feel protected and safe while in your local auto parts store, a good measure of tact is important when dealing with any legally impl...

#121731