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1 comment
Pep Boys on Mangrove in Chico said they could not install the wireless back up camera we wished to purchase. The ad stated installation was included in the $99.00 price it was selling for. They said we could go down the street and have someone else install it for a...
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Autosniper
#18953

Waaaaaaaa Cry me a river. Like the loss of your $99.00 purchase made any difference to these bottom feeders? Go to Car Toys.

Author
Location
Elk Grove, California
Review #125257 is a subjective opinion of poster.
1 comment
I took my 1995 BMW 740 il to have 4 tires replaced they had a young kid working on this at the time he told me I would have to wait until the next day because he was leaving for the evening I said okay so I left when I arrived the next day the front rightside was...
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Autosniper
#18706

You should be contacting their corporate offices in Philadelphia. Don\'t sit on your hands. Take action. E-mail their president - his email address is mike_odell@pepboys.c...

Author
Location
Washington, District Of Columbia
Review #125022 is a subjective opinion of poster.
4 comments
6-21-08 went to the Nash.,Tn., store 15001 Old Hickory Blvd store, to get my AC fixed, and push button window fix, the Ac need Compressor your ad in the paper said remanufactured compressor for 159.99 with exchange witch I had. He said 47.00 dollars just to look at it,...
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Autosniper
#20365

Maybe a drunk hillbilly. LMAO

Author
Location
Buffalo, New York
Loss
$89
Review #124920 is a subjective opinion of poster.
3 comments
The worst service.I had my vehicle in th shop on a sunday morning,they only had one mechanic working all day,the mechanic said all other workers were on vacation or sick.it took 3 hours to have 4 tires mounted & balanced.The service manager was very rude during the...
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Anonymous
#165419

wow I can believe these dirt bags would employ people who get sick, what *** that service advisor was didn\'t he know that your time was more important that anyone else\'s who...

Author
Location
Fremont, California
Loss
$300
Review #124902 is a subjective opinion of poster.
4 comments
I've been a customer of PepBoys for 10 yrs and was shock at how the NW Expressway OkC location has treated their customers. I had requested to have the fuel pump and gas tank replaced @ $700.00 (a little high) only to find that the gas gauge was not connected. I...
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Anonymous
#50919

if i am not mistaken TOM he said pump and tank and the sending unit wires connect directly to the pump and or float dont try to justify the ignorant a--hole wrench turners th...

Author
Location
Oklahoma City, Oklahoma
Review #124895 is a subjective opinion of poster.
1 comment
I brought my car in for pa inspection in Exton, Pa and took them 2 full days for the inspection due to the fact that they misplace the Inspection sticker and the manager told me that "don't make your mistake my mistake" as he said it because they said I...
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Autosniper
#18712

Avoid Pepboys at all costs. They are the bottom feeders of the automotive industry.

Author
Location
Oak Park, Illinois
Review #124826 is a subjective opinion of poster.
5 comments
Pep Boys refused to pass my car for state inspection and claimed I needed $980 in repairs. After asking for my car back unrepaired, I began to address each item they said needed to be replaced. Not a single one turned out to be valid. Here's just one example of...
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Anonymous
#19091

I worked for Pep Boys 13 yrs...(OFFICE) and the things I KNEW made me aware TO NEVER HAVE A PEP BOYS TECH (IF YOU WANNA CALL THEM THAT) TOUCH MY CAR. I never even took it to ...

Author
Location
Pittsburgh, Pennsylvania
Loss
$980
Review #124824 is a subjective opinion of poster.
1 comment
I am so pissed i took my car to pepboys for brake service they told me i needed rotators replaced. I drove my car home and the next day i heard a knocking sound. I took my car back to them they told me i needed struts. i had the struts replaced and it was still...
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Anonymous
#19127

do you mean rotor?

Author
Location
Los Angeles, California
Review #124753 is a subjective opinion of poster.
1 comment
Back in January of 2008, I had my 1987 Pontiac Fiero GT into the above PepBoys location for a tune up, and also to clear up a problem with the car starting properly. They did the tune up, and inserted a new alternator and battery, which seemed to solve the starting...
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Anonymous
#170046

Today I was at Pep Boys in the service area waitin for my vehicle to get service when I herd an a employee name Jessica screamed at another female employee that works in the s...

Author
Location
Bensalem, Pennsylvania
Loss
$500
Review #124189 is a subjective opinion of poster.
3 comments
Pep Boys is truly one of the worst companies you should ever entrust with your car. If you bring it to them, and they offer to inspect it, they WILL find a problem even if they have to create it. The rules for using Pepboys as an Automotive source: 1 - Never go there 2...
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Anonymous
#38544

hi my name is gilroy and I am ***. I like to lie about anything and everything. Guys please call me for a tune up.

Author
Location
Houston, Texas
Loss
$195
Review #124136 is a subjective opinion of poster.