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Call for a tow took about an hour said it would cost $24.00 for the tow plus ant work; good so far. Gave the front desk the valet key, signed for work to be put on a computer diagnostic... Left. Walked home... Got a call that they need the remote... Walked back (22...
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1.5
#1146457
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I biught 4 tires and paid over 500.00. Rotation is free so I brought the truck back to get tires rotated. Its been 1 hour and my truck is still in front parking space. The garage part had 1 car and my truck still sitting. As customers arrive that are paying for sevice...
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1.0
#1143757
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On December 1, 2017. I Took a Bosch battery into Pep Boys for a replacement, per warranty. I had previously been in this store just this past April or May of 2017 for the same replacement . I explained to the man that this battery only lasted a month in the car . As I...
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#1141002
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Pep Boys - Charge for parts didn’t aasked to be replaced

Pep Boys
#1134735
1.8
Details
Took my e150 van for fueling issues they replaced an o2 sensor didn’t fix fueling problem at all. Then finally after three weeks replaced solenoid, and $100 tire Cost over $800.00 would not recommend!
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Pep Boys - VIP

Pep Boys
#1133630
1.5
Details
Very bad Service is with Pep Boys . would not recommend to anybody ️
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Pep boys at eastgate is very incompetent so I turn my car ov

Pep Boys
#1130560
They said they didnt even want to look at it what a great auto shop in your neiborhood
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Pep Boys - Not happy

Pep Boys
#1093827
1.0
Details
My complain is i been sitting in the Waiting area over a couple hours foa a oil change and on top of that My car was never brought in For service
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I wen't to pep boys in manchester NH. Big mistake ! manager over there Adam is a real piece of work. I wen't there after just doing pads and rotors on my car the day before.while doing this work we noticed the outer tie rod was bad and the inner was either bad or loose...
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#1136028
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i had pep boys put new tires on my 2013 bmw, they completely scratch and deep gashed every rim on my car and then refused to do anything about it. i am currently taking them to small claims court. do not ever go to pepboys for anything unless you want your car...
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1.0
I didn't like
  • Poor service
#1135544
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I had an appointment at 11.00 AM today 11/20/17 to reprogram my tire sensor at Pep Boys Brooklyn 354 4th Ave Brooklyn, NY 11215. When I arrived, I was apologized and notified that the reprogramming machine was damaged. I was a little angry, but the guy called another...
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Anonymous
William

This is a complaint website.It is not for apple polishing or free advertising.Tell us about someone who ripped you off or hurt your wife's feelings.

5.0
I liked
  • Excelent service
  • Comfortable waiting room
  • Prices
#1135384
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I'm a ASE certified Technician, holding, at one period of my career, over 30 certifications at once in ASE. I made an appointment for a 2004 Optima Kia to have the brakes serviced. The vehicle only has 18,000 miles on it, but the brake pads were getting low and there...
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2.5
#1134727
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I went to Pep Boys to get a flat tire repair, I dropped my car off before 2:00pm and they told me that it would will be ready around 3:00pm and I came back after 3:00pm and found out that they didn't touch my car and it wasn't even assigned to any technician. I asked...
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1.0
#1134681
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This complaint is to document the very poor service and criminal negligence I was subjected to at the PepBoys service center located at 800 N Military Trail, West Palm Beach, FL. On 10/26/17, I went to PepBoys to get my brake pads replaced. At that time, I explicitly...
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1.2
#1126615
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Bought a can of Arctic Freeze freon that had a $10 rebate on it back in July 2017. Filled out the rebate form and mailed that along with the Pep Boys sales receipt with the product circled. Today is November 3rd and I got a response from Armored Auto Group denying the...
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1.0
#1125669
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