Working at Pep Boys really is not so easy, especially when you have upper management and corporate people who are not on the side of the employees. Like the other employee guy said, hardly anyone in the company got a raise this year, but the CEO is going to take home about 20 million. Of course, I understand it is like this in many corporations, but there is no excuse. Many people are underpaid and overworked, to say the least. There is a corporation wide payscale that comes out every year, and many people are paid less than the MINIMUM wage listed on the scale. It is ridiculous how they not only don't care about the customers, but they S*** on their employees, too. Our insurance that they offer is so high that most people who work there are uninsured.

If Pep Boys employees were seen as assets to the company, rather than pawns to rip people off, maybe the customer service and prices would be better. Next time you are pissed off, please remember that most Pep Boys employees are pissed off too, they really hate their job and they hate what the corporation is doing and making the employees do. If we do not sell enough, we are made to look like scum, and the managers do not bonus which puts everyone in a sour mood.

This is really no excuse for bad customer service or overpriced items. I just wanted everyone to have a brief look into the job of an employee. Most of us hate our jobs, and the fact that the corporation is falling apart does not make it any easier.


  Comments (9)
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1. Written by Repairgod, on 25-07-2009 18:57

Did Manny Moe and or Jack find you impissedtoo and ask you to retract your statements? You may not have written them personally, but I'm absolutely sure that is the way you have felt from time to time. As a Master Technician at Pep Boys, I can feel your pain, and I'm nearly at my limit. Too many "Packages" that destroy our flat-rate labor times, and too many "Free this and that". They can stuff that s*** up their Manny Moe and Jack-hole. I'm making less than I was 10 years ago because of these practices...and I'm supposed to smile and deliver great customer service? Someone want to tell me why I should do that?!

2. Written by Real Pep Boys Employee, on 10-10-2008 23:00

Im a real pep boys employee and i must say i totally agree with what you said even if you never meant it to get out. I am not afraid to speak my mind and let everyone know how *** this company really is. Nobody cares about the employers....nor the customers for that fact. we treat the customers like *** and they still come back! HA. and another example...I am a part timer who was still workin between 35 and 40 hrs a week. our "NEW" District manager (which is my ex store manager) decided he was goin to tell everyone that coprorate is changing the way they are makin the schedules and they were going to cut hours..needless to say I went from 40 hrs to 8 *** hours a week. How much bull is that??!! seriously...and yes...i was the ONLY one that got those type of hours....isnt there anythin i can do about that??? oh and by the way..his name is FRANK GARZA...so call up pep boys and let them know how he is singling employers out and should be fired!

3. Written by anon, on 18-09-2008 16:15

Instead of getting on this website and making false accusations, why don't you find another job. Maybe you are just at a bad location, but the whole company isn't like this.

4. Written by wtf, on 17-09-2008 11:42

are you serious? i hope this is a joke cuz if this is really someone from their corporate office then this is horrible! you have someone from the corporate office admitting to not giving a ****. i really hope this is just a joke, cuz its not good have people saying that they have laughs at corporate meetings about their braindead workforce. that's real smooth. good way to bring in more decent employees

5. Written by Manny Moe & Jack, on 12-09-2008 17:57

don't worry impissedtoo we at corporate understand the employees are upset. but frankly we don't give a flying *** just keep ripping the public off and working for substandard wages. and we will never fire you we have a good chuckle at corporate meetings about the brain dead workforce we have out there.

6. Written by joseph, on 12-08-2008 21:40

I have worked at a napa for over 21 years and the difference between pep boys and stores like kragen is extreme .napa is a professional store, pep boys n kragen just wanna be, they both stink.

7. Written by pepboys still ***, on 10-08-2008 12:37

yeah right.......there's a pepboys pom pom girl trying to salvage a BAD PEPBOYS company

8. Written by impissedtoo, on 02-08-2008 23:34

I want to make this extremely clear: 

 

This article was written by a close friend who thought it would be funny to go into my account and type everything that I had ever complained about my job. Although I have felt this way, I never intended to make this known, and for the most part my job is excellent, aside from crazy customers. Please do take this with a grain of salt knowing that this was not written by an actual Pep Boys employee, rather a second hand account of non-true statements. I have since deleted all saved passwords from my computer and have learned my lesson. I apologize to whomever this may offend, as I never intended this to be written on my behalf. I really am a pissed consumer now, because I have my name on an article that I did not write! I e-mailed the company about getting this removed, but I don't think they are going to do it. Again, I apologize to Pep Boys, all other Pep Boys employees and consumers who may be offended or turned away because of this article. I will make sure that this never happens on my behalf again, and I would appreciate your cooperation in totally disregarding any information written in this article. Thank you.

9. Written by Pepboys Complete Incompetence, on 02-08-2008 20:33

Pepboys is run by those who have failed or couldn't make it at office supply stores and cheap retail chains. The company is horrible in every respect.

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