WHAT IS PEP BOYS THINKING!!!!!
They were great before but now they suck! They changed everything around so that now all the services you need is at one desk, sounds great? Mabey to corprate on paper but in reality it sucks big time. There is no obvious place or line to go to for the service you need like before parts counter was towards the back the registers were up front by the main entrance the service desk was by the service bays service entrance and waiting room, that made sence why would they change that? I stopped going there for small items like car wax or washer fluid because i would have to wait in same line behind a guy that needs car service wich takes forever because they have to fill out paper work and behind a guy that needs a part thats difficult to search for.
I would stay away from Pep Boys untill they get there act together. My sister even took her car for an oil change against my advise and ended up waiting 2 hours!!!!! She said they had ten bays but were only using 2 of them. The guys were moving like snails wich i have seen myself. Also beware of there commision hungry employees that jump in your face as soon as you walk in and try to shake your hand and get your name wich is just weird and will make you feel uncomfortable when all your going in there for is a light bulb.
More Review Details
You May Also Like
- "I have a 2009 Hyundai Sonata with a factory paint job that is defective primarily the hood. The prep to make the paint stick to the hood was not properly..."
- "I'm a pep boys employee for couple of month , at the beginning everything is fine as time pass the pressure from upper management was intimidating. i got a..."
- "I visited Jiffy Lube Store #3399 in Arlington, TX, on November 8, 2015, for a regular oil change. I drive a 2013 Toyota Camry, and opted for full synthetic since..."
- " 2014 New Fashion Women's Blouse Lace Sleeve Loose Tops round neck T-shirt Chiffion Tops Emboriey Gorgeous long Sleeve SHIRTS Free Shipping Item code: 210741821 I purchased 2 of the same shirts from..."
- "I am disappointing in Rooms to go customer service. I purchased a TV console with two piers from a roomstogo in Florida. The salesman told me that my earliest delivery would be..."
- "I ordered a Philadelphia Eagles Teacher t-shirt. We all know that the Eagles colors are green, white and black. The t-shirt came black wig gray writing!!! I contacted them..."
- "I had been a Pampers user for my first child and even with my second child. By suggestion I bought a box of Luvs Diapers and I must be honest..."
- "Roofer installed Ice & Water Shield UNDER Drip Edge thus directing water into soffit, should have been installed OVER Drip Edge! Roofer ONLY installed but one row of..."
- "Went to return a item that I bought last night. Turned out to be the wrong item decided to take it back today. Walked in with the item under my..."