Contact Pep Boys Customer Service
Pep Boys Phone Numbers and Emails
Toll-Free Number:
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(800) 737-2697
Customer Service:
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(866) 396-8254Credit Card
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(888) 545-8532Property Management Maintenance
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(888) 829-1420Rebates
Pep Boys Emails:
Contact Information
Pep Boys Website:
Pep Boys Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7 AM - 11 PM (EST)
Saturday - Sunday: 8 AM - 8 PM (EST)
Fax:
How Good is Pep Boys's Customer Service?
Summary of Pep Boys Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pep Boys?
Staff Question:
- “Disrespectful Manager very rude and nasty”
- “Services”
- “To complaint about their poor service”
Payments and Charges Question:
- “To make a payment”
- “To make a payment and cancel the credit card.”
- “Send rebate”
Product/ Service Question:
- “I'm broke down in the back of PepBoys Stockton California I have need of a few more days to finish my repair .I need to speak to someone that can give me permission.to do this .I was told they were going to tow my. Ar .this was told tome last night”
- “My car is now leaking,when It got there it wasn't”
- “Warranty”
Request for Information Question:
- “Concerns eith my service”
- “Check my account”
- “About my job application?”
Cards Question:
- “Lost card”
- “Stolen credit card”
- “Problems with Rewards card”
Shipping and Delivery Question:
- “Haven't received my card”
- “I never received my credit card”
- “Se me perdio mi tarjeta de credito”
Account Question:
- “I'm broke down in a PepBoys location Stockton California I'm have ng difficulty accessing my online accounts to get funds to pay for my needed parts .I had permission from the business tobe here to fix my car but corporate is now wanting to tow my c”
- “I can't find my account number”
- “Account”
Refund Question:
- “Refund of Damage Purchade”
- “Refund”
- “Online refund”
Employment Question:
- “Employment history”
- “As a recent former employer of pep boy i need my last check stub and need to know when my insurance expires”
Return/ Replace Question:
- “They kept my truck overnight for changing 2 tires and I got suspended from my job”
Other Question:
- “Tires”
- “Business in Lakeland Fl placed lug nuts on extremely too tight, and the small branch is out of business now. Called the othe branch on 98 north, but I was advised to wait until Monday! This is an inconvenience to me and my family, thank god we didn”
- “Claims”
About
, , , ,
Pep Boys Manny Moe Jack is a public company that was founded in 1921. The company is headquartered in Philadelphia, Pennsylvania. It specializes in specialty retail and automotive repair. It provides auto parts and different services related to vehicles. The tagline of the company is: "Parts, service, and so much more". Pep Boys is actually the chief automotive aftermarket chain in the United States. The company operates in 36 states and Puerto Rico. It has a lot of stores and service bays. What is interesting is that a very long time one of the Pep Boys were depicted with a cigar in the mouth but in the 1990s the cigar was took away in the support of anti-smoking campaign.
Pep Boys is ranked 202 out of 1156 in Auto Parts and Accessories category
USA
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